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High Technology Products and product specifications change frequently in the high technology industry. Maintaining the quality and integrity of training in high technology is critical to keep pace with the ever-changing high tech environment. Efficiency and time-to-market are key motivators for training managers — the less time the training department must spend on building content from scratch, the more time is available to ensure the accuracy and completeness of the content. Also, a critical and essential training component in the high technology industry is actual ‘hands-on’ training with hardware and software products. With SmartLink, training managers can not only automate the registration process but also repurpose content to meet critical timelines. SmartLink allows an organization to keeps its partners, customers, and employees up to date on the latest information about the organization’s products, services, and business practices. With SmartLink’s Virtual Training Center (VTC), real virtual ‘hands-on’ software training is now a reality. Using SmartLink, an organization can track instructor availability, onsite registration and class schedule, online class status, revenue projections, and certification tracks. SmartLink also tracks user performance and allows an organization to drive training revenues by offering fee-based courses with minimal effort on the part of your training team. Some of SmartLink’s features include: An organization can automate and track its partner/customer training using vouchers, and purchase orders. The prerequisite engine allows for auto enrollment based on course prerequisites and pretests. Once the required onsite and online courses for a certification are completed, SmartLink can be automated to notify key personnel of the certification completion. This front-end portal allows for self-enrollment of your training community using different payment methods such as vouchers, discounts, purchase orders, credit cards, and electronic checks. All onsite and online class information is updated real-time with waitlists, instructor availability, and number of seats remaining. Through the centralized, searchable content library the content provider can repurpose existing content, thereby reducing time to market. Content Wizards allow content providers to create content in the form of learning objects such lessons, surveys, and quizzes from scratch. No other vendor in the market can truly meet all the nuances of an onsite technical training session. SmartLink has the one and only INTEGRATED online training solution in a format that replicates a typical classroom interaction. SmartLink’s highly interactive and hands-on software training modules are best suited for training clients and employees on the administration and deployment of complex software solutions and hardware installations. A Sample Scenario: A user first reviews the asynchronous content or precourse work related to his or her training session. Once the user has completed reviewing the asynchronous content, he or she is ready for the online synchronous training session on SmartLink. During the training session the user has access to the instructor to complete his/her hands-on session exercises while collaborating with the instructor in case the user needs help. At the end of the session, the user is administered an assessment module that then assesses his or her overall competency level on the course. The user does not have to log into separate systems - just one system, SmartLink, supported by a centralized login will seamlessly allow the user to fulfill all his or her training requirements. This solution provides the participant with the flexibility to access his or her asynchronous content at any time. Thus, increasing that person's productivity and availability during peak work hours. SmartLink Analytics is designed to give training managers the power to analyze, understand, and act on vital training information. Create and customize reports on the fly based on your corporate initiatives. Create reports on learning effectiveness, compliance and certification, revenue and cost analysis, and content utilization. With SmartLink, an organization can provide its customers, partners, and employees with a ‘hands-on’ training solution, which is a critical component of training in the high technology industry. With eWebUniversity's solution, all aspects of training from creating the appropriate content to different delivery methods such as onsite or online instructor-led training session, or even an online self-paced training is a breeze. All the training logistics of employees and customers can be tracked and reported in a matter of seconds. eWebUniversity can empower your organization to track profit and loss metrics of your training department or the performance of your organization's personnel. eWebUniversity's scalable solutions can help you earn a rapid ROI on your investment. To learn more about our courses, please drop us an email with your interests at mail@ewebuniversity.com. |
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